Who is the course for?
Adults aged 19+ who are new to online banking or shopping, or who feel unsure about using these services safely. The course is ideal for learners who want to build confidence and independence when managing everyday online tasks.

What can I expect to learn?
You’ll learn how to use online banking and shopping websites in a safe and supported way. You’ll practise checking accounts, making payments, shopping online, and recognising when a website is secure. By the end of the course, you’ll feel more confident managing money and purchases online.

How will I learn?
The sessions will be interactive with video and audio for tutor presentation and demonstration.The tutor will guide you through the sessions to ensure that you achieve the course outcomes.

How will I know how well I am doing?
Your tutor will give feedback as appropriate throughout the course to help you gauge your progress. Feedback may be verbal or written. You will record your progress on an individual learning plan.

Will I have to do any work at home ?
No homework will be set but it is highly recommended that all new skills are put into practice outside of the class.

What will I need to provide?
You are welcome to bring your own device for this course. It would also be helpful to bring a notepad and pen for making notes.

As a learner with us, you will have access to the online version of Office 365. Please note that the online version may have features that differ from desktop versions you have previously used. Technical support can be found at www.aclessex.com/tech-sup-office-365

Are there any other costs?
None

What can I do next?
After this course, learners can progress to IT Digital Safety: Avoiding Scams & Protecting Your Data to strengthen confidence using online services securely. Learners may also move on to IT Digital Basics for the Modern Workplace or IT Connecting with your Community Online, applying skills to wider digital activities. With increased confidence, learners can progress to other IT or employability courses as appropriate.

Your tutor will be pleased to discuss other courses that might assist your progression in this subject. You can also make an appointment with an ACL Career and Skills progression advisors to discuss your next steps.

For information on ACL courses please see http://www.aclessex.com/
The National Careers Service provides information, advice and guidance to help you make decisions on learning, training and work. The service offers confidential and impartial advice and is supported by qualified careers advisers. To make an appointment please call 0800 100 900 (calls are free from landlines and most mobile numbers) or visit their website https://nationalcareersservice.direct.gov.uk

Further Information
For all enquiries regarding this course please contact 0345 603 7635.